Questions We're Asked

The things people actually ask us.

Straight answers about the process, the cost, and how we work. If your question isn't here, call us – you'll get Lee or Charlie, not a call centre.

Before you call us

What happens at the first appointment?
Will I feel pressured to sign anything?
Do I need a referral from a GP or occupational therapist?

The installation

How long does installation take?
Will I be without a bathroom while work is happening?
Who actually does the work – is it your own team?
What guarantee do you offer?

The finished result

I’m worried it will look clinical. Can it look like a normal bathroom?
What’s the difference between a wet room and a walk-in shower?
Does a wet room mean the whole bathroom floor gets wet?
Do you only do bathrooms, or can you help with other parts of the home?

Investing in your bathroom

How much does a mobility bathroom cost?
Is VAT charged on adaptation work?

Why it matters

Why is safe bathing so important?
How can adapting my home help me stay independent?
Why use a local family-run business rather than a national company?

Still have a question?

Call us for a chat:

01438 873815 (Hertfordshire & home counties)

01626 903181 (Devon)

Or book your free assessment and ask in person.